Privacy policy

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Last updated: 18.01.25

 

The Science Tutor (“us”, “we”, “the organisation” ) is committed to protecting and respecting your privacy. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.

 

This privacy notice tells you what to expect us to do with your personal information:

• Contact details

• What information we collect, use, and why

• What is the purpose of us collecting and using Student information? 

• Lawful bases and data protection rights

• Where we get personal information from

• How long we keep information (Retention Policy)

• Cookies

• Who we share information with

• How to complain

 

Contact Details

Questions, comments, and requests regarding this Privacy Policy are welcomed to hello@thesciencetutor.co.uk and 28 Whitcliffe Gardens, West Bridgford, Nottinghamshire, NG2 6UE. 

 

What information we collect, use, and why

When you engage with us, for example by corresponding with us, working with us as a tutor, applying to be a tutor with us or by receiving our services, including as a child receiving our services, we will collect and process personal data about you that you have provided. We collect or use the following information for student education and welfare: names and contact details for students/children, names and contact details for carers, Gender, Date of birth, Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities), Progress reports.

We collect or use the following information if you are working with us a tutor: if you are working with us as a tutor, we will also collect academic transcripts or certificates, Disclosure and Barring Service (“DBS”) certificates and certificate information, proof of address, proof of identification, proof of name change and bank details.

We collect or use the following personal information for dealing with queries, complaints or claims: names and contact details, payment details, Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities).

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We collect or use the following information for information updates, resources or marketing purposes when signing for newsletters: Names and email address. 

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What is the purpose of us collecting and using information? 

For Clients: 

• to support our students’ learning 

• to monitor and report on their progress 

• to assess the quality of our services 

• to comply with the law regarding data sharing 

• for safeguarding purposes 

Tutors: 

• to facilitate communication with parents/carers to deliver lessons effectively

• to ensure tutors have access to the information necessary to personlise lessons, such as student progress reports, relevant SEND information and educational needs

• to support safeguarding procedures and student welfare

• to manage contracts, payments and administrative records

 

Information updates, resources or marketing purposes:

• to send you requested materials and resources

• to provide updates, newsletters or other marketing communications related to our services, only with your explicit consent.

• to improve and personalise the content we send to suit your interests

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for student education and welfare are:

• Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract: we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

• Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Contract: we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

• Consent: we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.​

 

How long we keep information

We take every precaution to ensure that information is kept safe and protected from unauthorised access. Information will only be kept for a commercially reasonable period of time for the purposes stated in this policy 

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Who we share information with

We may share personal information with the tutors to ensure effective lesson delivery such as:

• Names of students, and relevant contact information

• Relevant progress reports or feedback

• Special Educational Needs and Disabilities (SEND) information for reasonable adjustments necessary to support the student’s learning 

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Tutors are required to handle all personal data in line with our strict data protection guidelines and are prohibited from using student information for any purpose beyond their teaching duties. 

 

We do not sell or share your information with third parties for marketing purposes. We may use trusted third party email platforms (website and email platform: wix) to delivery newsletters or resources. These platforms process your data on our behalf and comply with data protection laws. 

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Links to other websites 

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. Please exercise caution and review the privacy policy applicable to the website in question.​​

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Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. You cn find more details about lawful bases on the ICO website. 

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Your Data Protection Rights

• Your right of access: You have the right to ask us for copies of your personal information. 

• Your right to rectification: You have the right to ask us to correct or complete personal information you think is inaccurate or incomplete

• Your right to erasure: You have the right to ask us to delete your personal information.

• Your right to restriction of processing: You have the right to ask us to limit how we can use your personal information.

• Your right to object: You have the right to object to the processing of your personal data.

• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

• Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time. 

 

To make a data protection request, please contact us at hello@thesciencetutor.co.uk

 

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at hello@thesciencetutor.co.uk.

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You have the right to make a complaint to the Information Commissioner’s Office (ICO) through their website: https://www.ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.